FAQ's

Love Luna AU

FAQ's

DO YOU DO CUSTOM WORK?

Absolutely! Just let us know via the contact us page before placing your order and we will do out best to accomodate your request.


CAN MY PRODUCT BE WASHED?

Yes! We make our items with busy mums in mind. Each item has its own care instructions but they are all easy-peasy.


WHEN SHOULD I EXPECT MY ORDER TO ARRIVE?

Current turn around times are approximately three to four business days excluding delivery. All of our items are handmade to order right here in our studio and we pride ourselves on the quality of our work. We will never send you out anything that we aren't 100% happy with! 


WHAT IF I NEED MY ORDER SOONER?

Please contact us to let us know that you will need your order sooner. We are happy to coordinate Express Shipping for you. Please remember that everything is handmade in our studio, if we can get it to you sooner we will! 


Can't find the answer you were looking for? Send us an email xx